
“I learned today that through my communication I have been unintentionally disrespecting my colleague. That was never my intention and I am so glad I have now realised this and learned better ways to work together with him”
N Antoinette - Business Development Manager, Univar Australia

“I never realised that my team all communicate so differently, this training has raised my awareness and understanding of other staff in my team – thank you”
J Errey - Catholic Care NSW

“Thanks so much for your training today Kylie, it has really helped our Managers to understand more about how to best work with people and get the most out of these relationships”
Simon Stroud - Manager, Department of Enviroment and Climate Change (Hurstville, NSW)
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Are you struggling with a Direct, Powerful, Blunt or Frank Communicator? This style can be quite confrontational however, by understanidng them and how they tick, you can be communicating more effectively in a very short time.
What is it that makes someone Difficult. Understanidng this is the key to Better Communication even when you may be struggling.
Difficult people are all around us. You cannot avoid them! The key to dealing with difficult people is be aware of how it affects you, to be aware of your own responses, to maintain emotional control and to ensure that you are working for the best outcome.
Have you ever had that awful sinking feeling whenever you've had to deal with a difficult person? Have you ever not wanted to go to work or avoided social occasions because a particular person was there? Difficult people and difficult conversations are a part of life; you cannot avoid them. What will help you is a set of skills that will reveal a new way to approach this very common problem.
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LATEST ON TWITTER | @kyliewarry
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Do you know anyone who doesn’t like to shake hands? We all have different preferences from the business like handsh… https://t.co/4Rw5eXJFWX
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Ever had a conversation like this with your partner? https://t.co/gEM0llBvv2
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Don’t let this be your 2018. Fear is a thief & a liar. You’ve got this! https://t.co/4zRuXkcBoe
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What’s your thinking when facing a challenge? Optimism focusses on opportunity- a very helpful strategy https://t.co/AwUqC3DLQc